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– 1353 . Nunnally , J.C. ( 1978 ). Psychometric Theory , 2nd ed. New York : McGraw-Hill . Ommundsen

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. – Brown , J. – Johnson , L. D. ( 2003 ): The Session Rating Scale: Preliminary Psychometric Properties of a “Working” Alliance Measure . Journal of Brief Therapy 3 ( 1 ): 3 – 12

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, H. J. (1982): Moderator Variables: A Clarification of Conceptual, Analytic, and Psychometric Issues. Organizational Behavior and Human Performance , 29: 143–174. Arnold H. J

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: Marketing Management for Superior Result 1992 Nunnally, J. — Bernstein, I.H. (1994): Psychometric Theory . New York: McGraw

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Experience in Online Environments: A Structural Modeling Approach . Marketing Science 19 : 22 . Nunnaly , J. C. – Bernstein , I. H. ( 1994 ): Psychometric Theory . New York: McGraw

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, R. E. Spreitzer, G. M. (1991): The psychometrics of the competing values culture instrument and an analysis of the impact of organizational culture on quality of life. In: Woodman, R. W. Passmore, W. A. (eds): Research in Organization Change and

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