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—81. Bozionelos, N., & Kiamou, K. (2008). Emotion work in the Hellenic frontline services environment: How it relates to emotional exhaustion and work attitudes. International Journal of Human Resource Management, 19 , 1108—1130. Bressi

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: Supermarket clerks; performance of customer service. Journal of Contemporary Ethnography, 22: 361–381. Tschan, F., Rochat, S., Zapf, D. (2005): It’s not only clients: Studying emotion work with clients and co-workers with an event

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emotional dissonance more prevalent in oncology care? Emotion work, burnout and coping. Psycho-Oncology, 2010, 19 (8), 855–862. 5 Kovács, M., Kovács, E., Hegedűs, K

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Pszichoszomatika, 9, 199—216. Kovács, M., Kovács, E., & Hegedűs, K. (2010). Is emotional dissonance more prevalent in oncology care? Emotion work, burnout and coping. Psycho-Oncology, 19, 855—862. Pilling, J

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414 Hochschild, A. R. (1979) Emotion work, feeling rules and social structure. American Journal of Sociology 85 , 551-575. (Idézi: Kemper, 1993) Emotion work

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Artis Medicinae, 16 (11), 981–987 Kovács, M., Kovács, E., & Hegedűs, K. (2010). Emotion work and burnout: A cross-sectional study of nurses and physicians in Hungary. Croatian Medical Journal, 51 (5), 432

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, Hegedűs K. Is emotional dissonance more prevalent in oncology care? Emotion work, burnout and coping. Psychooncology 2010; 19: 855–862. 26 Kalicińska M, Chylińska J, Wilczek

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Szülésznők tapasztalatai a szülés során létrejövő segítő kapcsolatról: interpretatív fenomenológiai analízis

Midwives’ experiences of the helping relationship: an interpretative phenomenological analysis

Mentálhigiéné és Pszichoszomatika
Authors: Székely Zsófia and Csabai Márta

Hunter , B. ( 2001 ). Emotion work in midwifery: a review of current knowledge . Journal of Advanced Nursing , 34 ( 4 ), 436 – 444 . Hunter , B. , Berg , M

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191—198. Zapf, D., Seifert, C., Schmutte, B., Mertini, H., & Holz, M. (2001). Emotion work and job stressors and their effects on burnout. Psychology & Health, 16, 527—545.

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. Hochschild, A. (1979) Emotion work, feeling rules, and social structure. American Journal of Sociology, 85 , 551-575. Emotion work, feeling rules, and social structure. American Journal of Sociology

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